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About Us

The highest quality cleaning services

Our values reflect our approach and part of who we are, what we stand for and how we act.

Since IMS was formed more than 20 years ago, our highly skilled and experienced team has one focus to create a community within our large remote workforce in order to deliver the best solutions to our clients.

This has formed our key principle of: Powered by People, Driven by Results.

Raising the bar

Delivering a high-quality bespoke cleaning provision to meet every one of clients’ needs is critical to our purpose of forming long term partnerships. Our focus on quality excellence includes continuously monitoring our standards with a robust audit process, exceeding expectations, and accountability for our impact on the environment.

Community

We build our workplace on trust, respect, inclusiveness, and honesty to encourage our staff to help each other to achieve our objectives, while always having our clients’ and company’s best interest in mind.

Longevity

Our overall approach and ethos is to preserve long-term relationships with our clients and staff. We know that our clients want a regular settled team and we can boast exceptional retention rates of for staff and clients.

Cost-conscious

We are honest and straightforward when we communicate our costs to our clients to highlight the investment in creating a sustainable and effective model.

Forward thinking

We are honest and straightforward when we communicate our costs to our clients to highlight the investment in creating a sustainable and effective model.

Keep it simple

We are honest and straightforward when we communicate our costs to our clients to highlight the investment in creating a sustainable and effective model.

2000
IMS formed
250+
Dedicated staff
93%
Average quality audit score
98%
Management staff retention

Our fantastic clients

At IMS our Clients are at the forefront of everything we do, listening to the requirements of our Clients across various sectors, propels our business forward, guaranteeing we always adopt a bespoke, innovative, and robust service provision.

We’re not just looking satisfied clients; we want our clients to become future references because they’re so enthusiastic about our services.

Here are some of the testimonials received from some of our clients.